When you hire a mechanical contractor in the Bay Area for your HVAC or plumbing needs, a warranty is a crucial part of the equation. It protects your investment and ensures the contractor stands behind their work. However, not all warranties are created equal. At Peterson Mechanical, we aim to help our customers make good deals with mechanical contractors in the Bay Area. Here are 5 key things to consider when evaluating a mechanical contractor warranty:
A warranty should outline what’s covered, and for how long. Look for warranties that go beyond just parts: a good warranty should also cover labor costs for repairs, with consideration to situations like faulty installation or defective materials. Ideally, a mechanical contractor in the Bay Area should offer a warranty lasting at least a year, with some extending to cover specific parts for extended periods.
A mechanical contractor in the Bay Area should offer a warranty that clearly defines the expected response timeframe when you submit a claim. It should also detail the repair or service process, including how the contractor will diagnose the issue and what steps they’ll take to rectify it.
On your end, it’s important not to get caught off guard. Read the warranty thoroughly, paying close attention to exclusions. While normal wear and tear might not be covered, some warranties might have surprising limitations. Be wary of warranties with extensive exclusions or vague language.
If you plan on selling your property in the future, consider whether the warranty is transferable to the new owner. A transferable warranty adds value to your home and demonstrates the confidence the mechanical contractor in the Bay Area has in their work.
Research the mechanical contractor’s reputation online and read customer reviews. Online resources are invaluable for this process. Search for reviews on Facebook, LinkedIn, or local listing pages. You can also reach out to previous clients and gain feedback regarding warranty service and how responsive the company was to repair requests. A company with a history of honoring its warranties is more likely to provide peace of mind in the long run.
At Peterson Mechanical, we understand the importance of providing exceptional customer service, not just during the initial installation, but throughout the life of your HVAC or plumbing system. Our comprehensive warranties offer peace of mind, ensuring your comfort and protecting your investment.
Contact Peterson Mechanical: your trusted mechanical contractor in the Bay Area!