Educating our mechanical engineers and technicians is a common practice both onsite and off. Here’s a short list to share with practical HVAC tips for techs, by techs.
Educating our mechanical engineers and technicians is a common practice both onsite and off. And we wanted to share the wealth with non-techies such as do-it-yourselfers and those starting out in the trade.
Here’s a short list to start with sharing practical HVAC tips for techs, by techs.
Safety is always a top priority for our HVAC techs, engineers, and clients. Even the simplest jobs can be physically demanding.
Be considerate of your surroundings, wear appropriate safety gear and exercise caution at all times.
On top of remembering the customer’s name, make sure to memorize the 9 basic components that make up a heating, ventilation, and air conditioning system; furnace, heat exchanger, evaporator coil, condensing unit, refrigerant tubes, thermostat, ductwork, vents, and heat pump.
Providing efficient and effective solutions for bay area clients is expected when they mention our HVAC company by name.
For over a century one of our best sales tools has been superior customer service, and that alone helps drive referrals throughout Northern California.
Sometimes you’re unable to locate a problem even after troubleshooting an HVAC system. If you can’t determine the problem is with the compressor, condenser, blower, or refrigerant, ask a fellow HVAC tech or your supervisor for help.
When it comes to communicating with customers, listening is a powerful tool. They want to be heard, and sometimes what they say can help you find a solution quickly.
No one likes a technician who looks disheveled or doesn’t clean up after themselves. Keep yourself looking sharp and clean up after yourself during and after your job is done.